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Reimbursing a Participant

What this page tells you

Paying participants in Greenphire: register the subject, assign the next subject number from REDCap RPPR reports, assign a virtual ClinCard to their email, request a Miscellaneous Payment ($50 3T, $90 7T patient, $100 7T control, $50 neuropsych, $25/day Pioneer), reimburse gas round-trip. Resend line: 215-609-4378.

Adding a New Study to an Existing Subject

  • Look up name of patient under the 'Look Up Participant' tab
  • Click on their profile
  • Choose 'Edit Participant'
  • Add the new study to the participant list
  • Go further down, and navigate the

Register a New Subject:

    • Log into Greenphire:

www.clincard.com

    • Select the far-left tab of “Register Participant”
    • Select the “Select Study” option in the dropdown box.
    • Select the study that you would like to register the patient to: 7T, 3T, or CAPES.
    • When you select the study, the patient registration form will open up which you then complete:
      • Put in the first name, last name, Subject ID (explained below), SSN (in the tax identification box), Address, DOB, email address and/or cell phone number.
      • Select either “Enable Text Messaging” or “Enable Email Alerts” depending on which option the patient prefers to receive notifications about.
        • If you select the text messaging option, the card will still be sent to their email address. They will just also receive text message notifications about their card.
    • When all the information is entered, then you can select “Register” in the green box at the very bottom. 
  • Assign a Subject Number to a Patient:
    • Log into the REDCap surgical repository
    • Scroll all the way down to the bottom until you get to the “Grants” tab in “Reports” on the left-hand side of redcap
    • Depending on which study you are registering the patient to, select either the “RPPR (7T historical - all patients)” or “RPPR (3T historical - all patients)” report.
    • Once here, you can look at the subject ID column to see what the last subject ID is.
    • You then go 1 number up from that to get the new subject ID.
      • For example, if you are registering a 7T control to the clincard system, you would select the “RPPR (7T historical - all patients)” report in REDCap. Let’s say that the last control to be registered was “7T_C033”. The new person would then be “7T_C034”.
  • Assigning a Clincard:
    • Once the patient is registered, you will be brought to the Participant’s account.
    • Once here, you then select “Manage Payment Methods” on the right-hand side.
    • At the bottom of the page, check the box next to the study → click the blue "Assign" drop-down box on the right hand side → and click "Virtual Card".
    • Here, you will enter in the email address that the patient wants their clincard sent to.
  • Uploading Money to the Card:
    • Once the patient is assigned a clincard, you then select “Request Payment” on the right-hand side.
    • A pop-up will appear.
    • In the box that says “Milestone” you will select the dropdown menu and select “Miscellaneous Payment”
    • A second box will appear under that called “Amount”.
    • Here, enter in the appropriate amount:
      • For 3T Patient or Control the amount is $50.
      • For CAPES Patient or Control the amount is $50.
      • For 7T Patient the amount is $90.
      • For 7T Control the amount is $100.
      • For 3T or 7T Neuropsych the amount is $50
      • For Pioneer it is $25/day that they complete all of the surveys (ask Zack/Haoer/Alexa)
    • Once the amount is entered, on the right-hand side in the “Notes” box, please put “Research”.
    • You can then select “Pay” at the bottom.
    • The payment should appear in the “Card Balance”. It will most likely not appear right away. If you refresh the page, the payment should then appear.
  • To reimburse for gas:
    • Select "Request Reimbursement" on the right-hand side.
    • A pop-up will appear
    • Enter the correct patient address and hospital address
    • Notes: "gas"
    • Be sure to check "round-trip"
    • Select "Pay" at the bottom
  • To reimburse for parking:

Number to call if the participant needs the email resent to them: 215-609-4378

  • they will ask for the participant's subject ID and the last 4 digits of their card